At Detailing Aura, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or communicate with us online or offline.

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📌 Information We Collect

We may collect the following types of personal information:

• Full Name

• Phone Number

• Email Address (if provided)

• Vehicle Details (make, model, color)

• Location or Address for service

• Photos (if shared during detailing or feedback)

• Feedback or Reviews

• Social Media usernames (if contacting us via Facebook/Instagram)

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📥 How We Use Your Information

We use the information you provide for the following purposes:

• To confirm and schedule your booking

• To send you updates about your service

• To contact you for feedback or promotions

• To improve our customer service and experience

• To comply with legal requirements (if any)

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🛡️ How We Protect Your Data

We take your privacy seriously and ensure that:

• Your data is not sold or shared with any third party

• All communication is done securely and only through authorized channels

• Data access is limited to trusted team members only

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💬 WhatsApp, SMS & Marketing Messages

By booking with us or messaging us, you agree to receive updates, reminders, or promotional offers via WhatsApp or SMS. You may opt out at any time by replying "STOP".

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🔗 Third-Party Tools

We may use trusted third-party tools (e.g., Google Forms, Facebook, Instagram) for bookings, marketing, and communication. These platforms have their own privacy policies, and we recommend reviewing them for more details.

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👤 Your Rights

You can request at any time:

• To view or edit the information we hold about you

• To delete your personal data from our records

• To opt out of marketing communication

Simply email us at [your@email.com] or WhatsApp us at +92 319 613 2596

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📞 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Detailing Aura
📍 264 A UET Society, Near Valencia Town, Lahore
📞 +92 319 613 2596
🌐 detailingaura.pk